What payment methods does rye accept?
We accept Paypal, Visa, MasterCard and American Express debit and credit cards.
I need help with my order, what should I do?
Get in touch with us! Drop us an e-mail at email@example.com. We're here from Mon-Fri, 10:00 am-7:00 pm (GMT+8)
We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations…and pretty much anything else you can throw at us.
What if I need to change or cancel my order?
Don't fret! We process orders quickly so we’ll do our best to help you with any changes or cancellations before we start making moves. You can send an urgent e-mail to firstname.lastname@example.org or get in touch with us on live chat. We're here from Mon-Fri, 10:00 am-7:00 pm (GMT+8)
Covid-19 delivery notice
Due to the current Covid-19 safe management measures at workplaces, we are experiencing slightly longer than normal delivery times. Currently, the time taken to receive in-stock items are as follows:
|delivery option||rates||delivery time|
|Standard Shipping||Free||orders will arrive within 4-5 business days*|
|Express Shipping||$5||orders will arrive within 2-3 business days*|
*our business days are from Mondays to Fridays, excluding public holidays in Singapore
If you need your item(s) urgently, feel free to reach out to us at email@example.com before placing your order to avoid disappointment.
We thank you for your patience and understanding as we work hard to ensure your safety as well as our staff’s.
Does rye ship internationally?
We currently offer worldwide shipping via Qxpress and DHL Express Worldwide.
International shipments may be subject to duties, taxes, handling costs, and other fees; these charges are the responsibility of the recipient and are non-refundable.
International shipping rates
flat rate (SGD)
|zone 1||zone 2||zone 3||zone 4|
1 – 2 dayssssssss
3 – 4 daysssssssss
|3 – 4 dayssssssss||3 – 4 dayssssssss|
*over orders of SGD $150
|zone 5||zone 6||zone 7||zone 8|
|3 – 4 dayssssssss||3 – 4 daysssssssss||3 – 4 dayssssssss||3 – 4 dayssssssss|
For more information about shipping matters please refer to our Shipping & Returns section.